Trying To Understand Rolex Policies

The fact that I find it necessary to begin this post by saying that Raymond Lee Jewelers is not affiliated with Rolex U.S.A. should tell you something. 4 years ago our company decided to add jewelry trade shows outside the country to our current show schedule. What better place to start than Hong Kong. Because of our many contacts, we sort of understood what was hot at the time in that market. They want modern, fancy Rolex watches with documentation, as well as vintage sport models. With 6 months to go until our first exciting new venture into Hong Kong, we started buying. Our buyers were buying everything in site. Anything interesting, we bought. Raymond Lee Jewelers was ready, with tons of new interesting stock. A week before the Hong Kong Jewelry and Watch Show we began doing our paperwork with our Malca Amit customs broker. They saw the 300 Rolex watches on our list of inventory and called hysterical. They told us we couldn’t take our own Rolex watches to Hong Kong and back. Well, the truth is we could take the Rolex watches to Hong Kong. We just couldn’t bring them back again. Hong Kong is a trade free zone, no problem there. How is it possible that we wouldnt be able to take our own watches which we legally purchased and own back into the U.S.A. Rolex U.S.A. has it worked out with U.S. Customs that Rolex watches coming into the country by anyone other than Rolex themselves are considered contraband. Contraband? Thats right, right up there with narcotics. I took it upon myself to contact Rolex’s attorneys to discuss my issue. They told me ” you can get your watches back at our auction of seized property if you try to import them”. Meaning I could bid on my own Rolex watches in an Auction. These Rolex watches that Raymond Lee Jewelers owns, we have receipts of purchase and second-hand purchase forms to prove we legally own them. All of that makes no difference. 4 years later  we have still not found any good legal way to bring these watches back and forth into the country, so we decided not to do it at all. Thats control! We would like you (the readers) input on the subject. Please add to this by commenting. Please share your personal experience with us and others. We do not think Rolex is an awful company by any means. Heck, we love Rolex watches. I have a collection of my own!

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